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Frequently Asked Questions
Answers to the most common questions about booking, payment, visas and our tours.
Tours and Destinations
You can see our current tour list on the "Tours" page; the programme, route and departure dates are on each tour detail page.
Group size varies by tour and is shown as "Max. people" on each tour detail page.
Payment
Payment methods and terms are shared with you after your booking is confirmed. Write to us for details.
Instalment options may vary by tour and season. Contact us to check the current situation.
Flights and Baggage
Included and excluded services are listed separately on each tour detail page, including the flight.
Baggage allowance follows the rules of the operating airline and is communicated in the tour briefing. Ask us for exact details.
Accommodation
Accommodation details and hotel class are stated in each tour programme. Hotel names are shared once the tour is confirmed.
A single room is possible; the single supplement is shown in the price list of the relevant tour.
Health and Age
Age and health related conditions vary by tour. Tell us your situation and we will point you to suitable tours.
Insurance coverage is stated in the "What is included" section of the tour. If it is excluded, it can be arranged separately.
Contact
You can reach us on WhatsApp, by phone and by e-mail; our contact details are at the bottom of the page. Leave a message and we will get back to you shortly.
The day-by-day programme, route and departure dates of every tour are published on that tour detail page.
Frequently Asked
You can book via the reservation form on the tour detail page or by reaching out on WhatsApp. Payment details are shared after booking confirmation.
Accommodation, transportation, guidance, museum entrance fees and the meals listed in the program are included. Personal expenses, visa fees and other meals are excluded.
Yes, when needed we provide invitation letters and guidance during the visa application process. Visa fees are not included in the tour price.
Cancellations made 30+ days before the tour are refunded 90%. 15+ days 50%. After that, no refund is possible.
I could not understand that. You can write to us directly.